FAQ

1. Is your jewellery waterproof and tarnish-free?
Yes! Most of our pieces are made with stainless steel and PVD coating, making them water-resistant, tarnish-resistant, and perfect for everyday wear.

2. Do you ship Australia-wide?
Yes, we ship all across Australia with both standard and express shipping options available at checkout.

3. How long does shipping take?
Standard shipping usually takes 2–6 business days, while express shipping takes 1–4 business days depending on your location.

4. Can I return or exchange my order?
Absolutely. We offer easy returns and exchanges within 30 days. Simply contact our team and we’ll help you through the process.

5. Where can I shop Moody Jewellery in person?
You can visit our pop-up store at Macquarie Centre or shop online anytime through Moody Jewellery