Frequently Asked Questions

What if I received a defective item?

Although rare, if you happen to receive a defective item, please take a picture of it and contact us immediately. We will arrange a replacement to ensure your satisfaction.

I haven't received my items. What should I do?

Please reach out to us promptly with your order number, and we will provide you with the assistance you need to ensure your satisfaction.

Which courier do you use for shipping?

We use Sendle for all of our shipping.

Why can't I use all of my discount codes?

To ensure fairness to all customers, we only allow one discount code per order.